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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - Gigaset N300: Difference between revisions

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<indicator name="VoIPConfiguring">[[File:menu-voip.svg|link=:Category:VoIP Phones|30px|Back up to the VoIP Configuring page]]</indicator>
= [[Image:Gigaset-S685ip.jpg|right|Gigaset-S685ip.jpg]]Configuring a Siemens Gigaset phone for AAISP =
 
Starting from a factory reset, the following items need to be set using the web server in the base unit.
 
= IP address: =
 
By default the base unit picks up an IP address using DHCP. This can be over-ridden by connecting to "Settings -> IP Configuration", selecting "Static" and filling in the address details as required. Then click on the "Set" button. By default, the device only allows access to it's web interface from the local subnet.
 
=N300 and Voiceless=
[[File:N300settings.png|thumb|click to view settings]]
On the web interface, go to:
Settings -> Telephony -> Edit 1, Show Advanced Settings
 
{| class="wikitable"
|Registration server
|voiceless.aa.net.uk
|-
|Registration refresh time
|180
|}
 
Then you'll need to assign this account to a handset for incoming calls, this is set under
 
Settings -> Telephony -> Number Assignment
 
[[File:N300assignment.png|none|thumb|Number Assignment]]
 
Don't forget to secure the base station with a new PIN:
Settings -> Management -> Miscellaneous -> New Pin
 
 
=== Audio settings: ===
 
In menu:
Settings -> Telephony -> Audio" select "Voice Quality -> Own Codec preference".
 
For "IP1" (Or whatever you call the AAISP account) remove all codecs except "G.711 a law". This setting will generally give the best audio quality.
 
=== Other settings: ===
 
If there are problems with recognition of DTMF tones by other systems consider setting "RFC2833" and avoid using "Audio". in the setting:
 
Settings -> Telephony -> Advanced Settings -> RFC2833
 
Check that the Number Plan/Assignment is set to use the VoIP rather than the fixed (pstn) line:
 
Set the Tone Pattern to be UK:
Settings -> Management -> Local Settings -> Tone Pattern=United Kingdom
 
You may want to remove, or edit, the 'Info Services' - this is the information such as weather and so in that can be displayed on the screen:
 
We have seen odd things with a S685IP (Firmware version: 022270000000 / 043.00) where it would register, but not pass calls. A reboot of the base station fixed this.
 
= Registration with the old C Server =
 
Select menu "Settings -&gt; Telephony -&gt; Connections" and click the "Edit" button for IP1. Then click the "Show Advanced Settings" button and fill in the following fields:
 
'''Authentication Name: &lt;aaisp phone number&gt; ''' (this can be in either UK or international format, for example +44203095nnnn or 0203095nnnn )
 
''Authentication password: &lt;password&gt; '' (This is the same password that is set on the AAISP control pages for this number. Some non-alphanumeric characters can cause registration failure. In particular avoid "#" and "/")
 
'''Username:''' &lt;aaisp phone number&gt;
 
'''Domain:''' proxy.aasip.co.uk (Don't accidentally type aaisp!)
 
'''Proxy server address:''' proxy.aasip.co.uk
 
'''Registrar server:''' registrar.aasip.co.uk
 
All the other fields can be left as they are unless you are using NAT in which case the "Stun enabled" button should be selected and the "Stun server" set to stun.aa.net.uk
 
When everything is entered click on the "Set" button. The display will return to the "Settings -&gt; Telephony -&gt; Connections" menu. Check that "IP1" is active and that the status is "Registered". You may wish to disable "[[Gigaset]].net" in this menu. It should now be possible to make and receive calls.
 
==Firewall & Security==
*Also see the [[VoIP Security]] page for information about securing your VoIP service.
 
 
[[Category:VoIP]]
[[Category:VoIP Phones|Gigaset N300]]
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