VoIP Phones - Yealink DECT: Difference between revisions

Back up to the VoIP Configuring page
From AAISP Support Site
(21 intermediate revisions by the same user not shown)
Line 1: Line 1:
<indicator name="VoIPConfiguring">[[File:menu-voip.svg|link=:Category:VoIP Phones|30px|Back up to the VoIP Configuring page]]</indicator>
<indicator name="VoIPConfiguring">[[File:menu-voip.svg|link=:Category:VoIP Phones|30px|Back up to the VoIP Configuring page]]</indicator>
__NOTOC__
[[Image:W53P-1.png|thumb|Yealink W60B base and handset]]
= Configuring Yealink DECT phone for AAISP =
= Configuring Yealink DECT phone for AAISP =


Relevant to: '''Yealink W60B'''
Relevant to: '''Yealink W60B'''


The Yealink W60B is a DECT base station aimed at small and medium-sized businesses. Its main specifications are:
The Yealink W60B is a DECT base station aimed at small and medium-sized businesses, is perfectly suitable for home use too. Its main specifications are:
*Up to 8 handsets
*Up to 8 handsets
*Up to 8 SIP accounts
*Up to 8 SIP accounts
*Up to 8 simultaneous calls
*Up to 8 simultaneous calls
*Support for additional 'repeaters'
*Support for additional 'DECT repeaters'
*IPv4 and IPv6
*IPv4 and IPv6
*PoE or Mains plug for power
*PoE or Mains plug for power
Line 16: Line 18:


=Credentials=
=Credentials=
[[Image:W53P-1.png|thumb|Yealink]]


{|class="wikitable" style="text-align:center;
{|class="wikitable" style="text-align:center;
Line 32: Line 33:
!Password:
!Password:
| admin
| admin
|contact us
|-
!PIN:
| 0000
|contact us
|contact us
|}
|}
The PIN is used to register handsets to the base station, and for the handset to access settings from the base station.


= IP address =
= IP address =
Line 76: Line 82:
|600
|600
|}
|}

Repeat this for any other accounts you want to add.


===Check the SIP registration status:===
===Check the SIP registration status:===
Line 82: Line 90:


You should the the account Status as 'Registered'
You should the the account Status as 'Registered'

===Handset Assignmnent===


[[File:Yealink W53P Hanset Assignment.png|thumb|Handset Assignment]]
[[File:Yealink W53P Hanset Assignment.png|thumb|Handset Assignment]]
===Handset Assignment===
Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets!

Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets! You can also make up to 8 calls at once, so a single base station can support a small office of people.


Account -> Number Assignment
Account -> Number Assignment

=== Audio settings ===

In menu:
Settings -> Telephony -> Audio" select "Voice Quality -> Own Codec preference".

For "IP1" (Or whatever you call the AAISP account) remove all codecs except "G.711 a law". This setting will generally give the best audio quality.



===Other optonal settings===
===Other optonal settings===
Features -> General Information -> Call Waiting - set to Disabled
Features -> General Information -> Call Waiting --> set to Disabled
Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)
Settings -> Time&Date -> Time Zone -> 0 GMT
Features -> General Information -> Fwd International --> set to Disable (no need to allow forwarding to international numbers)
Settings -> Time&Date -> Primary Server -> time.aa.net.uk
Features -> Phone Lock --> Add 999 to the list of emergency numbers
Settings -> Time&Date -> Date Format -> YYYY-MM-DD
Settings -> Time&Date -> Time Zone --> 0 GMT
Settings -> Time&Date -> Primary Server --> time.aa.net.uk
Settings -> Time&Date -> Date Format --> YYYY-MM-DD
Settings -> Tones --> Set to Great Britian
Account -> Handset Name --> Give a name to each handset, will be displayed on their screen


==Transfer a call==
==Transfer a call==
Line 110: Line 115:


Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...
Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...
* Answer the incoming call, and find out who they want to be transferred to
* '''Answer''' the incoming call, and find out who they want to be transferred to
*Press the TRAN button
*Press the '''TRAN''' button
**At this point the caller is put on hold
**At this point the caller is put on hold
*Enter in the extension number or full number of who you want to transfer the call to
*'''Enter in the extension number''' or full number of who you want to transfer the call to
*Press the Green dial button
*Press the '''Green dial''' button
**At this point you will be ringing the third party
**At this point you will be ringing the third party
**If no answer, then you can press the button under End to go back to the originall caller
**If no answer, then you can press the button under '''End''' to go back to the original caller
**At this point you can also Blind transfer the call, by pressing the button under Transfer
**At this point you can also Blind transfer the call, by pressing the button under '''Transfer'''
*Once answered, you can introduce the original caller and press the button under Transfer
*Once answered, you can introduce the original caller and press the button under '''Transfer'''

==DND - Do not disturb==
You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset:
OK --> Call Features (orange) --> Do Not Disturb

==Factory reset the Yealink DECT Base Station==
There are a few ways to factory reset the Yealink base station:

===From web ui===
Settings -> Upgrade --> Reset

===From a connected handset===
OK -> Settings -> System Settings -> Base Reset
You'll need to know the PIN (default is 0000)

===From the actual base station===
# Unplug the power
# Press and hold the Connect button
# Whilst holding, plug in the power
# Wait until all three lights on the base station are showing as solid green
# Release the connect button
# Wait a further 5 minutes
# Then, reboot the base station by unplugging it from power and plugging it back in

=Registering an additional Handset=
# Power up handset
# Press the button under 'Reg'
# Hold the button on the Base for 3 seconds
# Handset should then initialise
# Go to the Base station UI and set up the new account:
# Account - Number Assignment - or set up a new account:
## Account - Set Account2 --> Fill in details
## Account - Handset name --> Set the name



==Firewall & Security==
==Firewall & Security==

Revision as of 15:10, 7 October 2022


Yealink W60B base and handset

Configuring Yealink DECT phone for AAISP

Relevant to: Yealink W60B

The Yealink W60B is a DECT base station aimed at small and medium-sized businesses, is perfectly suitable for home use too. Its main specifications are:

  • Up to 8 handsets
  • Up to 8 SIP accounts
  • Up to 8 simultaneous calls
  • Support for additional 'DECT repeaters'
  • IPv4 and IPv6
  • PoE or Mains plug for power
  • Transfer button (allows assistited or blind transfers to other SIP extensions/external numbers)

Credentials

As shipped / unconfigured Once configured
IP: DHCP DHCP
Username: admin
Password: admin contact us
PIN: 0000 contact us

The PIN is used to register handsets to the base station, and for the handset to access settings from the base station.

IP address

By default the Yealink base unit picks up an IP address using DHCP. You can find the IP address from the Handset:

Press OK –> Select the ‘i’ icon (Status) -> select ‘Base’ -> the IP will be shown

Yealink and Voiceless Settings

click to view settings

On the web interface, go to:

Account ->
Yealink Settings
Setting Value
Line Active Enabled
Label AAISP (or what ever you like)
Display Name Your Name (or what ever you like)
Register Name Your phone number, +44...
Username Your phone number, +44...
Password Your SIP password
Server Host voiceless.aa.net.uk
Server Expires 600

Repeat this for any other accounts you want to add.

Check the SIP registration status:

Go to:

Status -> Yealink_W53P_SIP_Config.png

You should the the account Status as 'Registered'

Handset Assignment

Handset Assignment

Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets! You can also make up to 8 calls at once, so a single base station can support a small office of people.

Account -> Number Assignment

Other optonal settings

Features -> General Information -> Call Waiting --> set to Disabled
Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)
Features -> General Information -> Fwd International --> set to Disable (no need to allow forwarding to international numbers)
Features -> Phone Lock --> Add 999 to the list of emergency numbers
Settings -> Time&Date -> Time Zone --> 0 GMT
Settings -> Time&Date -> Primary Server --> time.aa.net.uk
Settings -> Time&Date ->  Date Format --> YYYY-MM-DD
Settings -> Tones --> Set to Great Britian 
Account -> Handset Name --> Give a name to each handset, will be displayed on their screen

Transfer a call

The handsets, eg the W53H, have a dedicated 'Transfer' button 'TRAN'. This lets you transfer a call to someone else.

Assisted Transfer on a Yealink W53H handset

Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...

  • Answer the incoming call, and find out who they want to be transferred to
  • Press the TRAN button
    • At this point the caller is put on hold
  • Enter in the extension number or full number of who you want to transfer the call to
  • Press the Green dial button
    • At this point you will be ringing the third party
    • If no answer, then you can press the button under End to go back to the original caller
    • At this point you can also Blind transfer the call, by pressing the button under Transfer
  • Once answered, you can introduce the original caller and press the button under Transfer

DND - Do not disturb

You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset:

OK --> Call Features (orange) --> Do Not Disturb

Factory reset the Yealink DECT Base Station

There are a few ways to factory reset the Yealink base station:

From web ui

Settings -> Upgrade --> Reset

From a connected handset

OK -> Settings -> System Settings -> Base Reset

You'll need to know the PIN (default is 0000)

From the actual base station

  1. Unplug the power
  2. Press and hold the Connect button
  3. Whilst holding, plug in the power
  4. Wait until all three lights on the base station are showing as solid green
  5. Release the connect button
  6. Wait a further 5 minutes
  7. Then, reboot the base station by unplugging it from power and plugging it back in

Registering an additional Handset

  1. Power up handset
  2. Press the button under 'Reg'
  3. Hold the button on the Base for 3 seconds
  4. Handset should then initialise
  5. Go to the Base station UI and set up the new account:
  6. Account - Number Assignment - or set up a new account:
    1. Account - Set Account2 --> Fill in details
    2. Account - Handset name --> Set the name


Firewall & Security

  • You will also want to set up firewall rules, as per the VoIP Firewall page.
  • Also see the VoIP Security page for information about securing your VoIP service.