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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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==How does this affect customers?==
The impact is usually low or zero. A few extra milliseconds is not noticed in practice by most customers, it's not enough to impact the majority of services, VoIP will still work unaffected etc.
It is noticeable on the graphs and has understandably been questioned by a number of customers.
==When does this happen?==
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