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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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When making use of VoIP (Voice over IP), careful consideration needs to be made as to how you would make a call to the emergency services if the VoIP service is not working for some reason or other.
In the past, a standard landline phone could be used to make calls as it would be powered from the exchange and still work if your premises had a power cut. With VoIP this is not the case. VoIP services are also far more complication and involves various devices both at the service provider and at your premises to all be in working order. This is very different to having a simple analogue telephone plugged in to a socket in the wall.
== What could stop VoIP from working?==
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