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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow FTTP: Difference between revisions

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# '''Ensure the router is capable of the speed''' of the circuit - eg, maybe you have a 1G service but an older router? - let us know the model you are using
# Check the '''CQM Graphs''', via the Control Pages, to see if it is slow due to lots of traffic.
# Ask us about testing with ''''iperf'''' - as this is generally better than http speed test websites. See: https://support.aa.net.uk/Windows_iperf3
# Try a '''laptop/PC plugged directly in to the ONT''' instead of using your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect, and run a speed test. see: [[PPPoE_on_a_Computer]] for more help on this.
# Try a different computer/device
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