12,270
edits
Slow FTTP: Difference between revisions
m
→Checking the hardware and connections
m (→Causes) |
|||
|
# '''power cycle the ONT''' <br> Unplug and reconnect the power cable of the Openreach/CityFibre ONT - always worth a try!
# '''Ensure the router is capable of the speed''' <br> eg, maybe you have a 1G service but an older router? - let us know the model you are using
# '''Different router''' <br> If possible, try a different router. If not possible, connect PC directly to the ONT as below.
# '''Connect directly in to the ONT''' <br> It;s possible to use the internet without the use of the router. You can connect your computer directly in to the ONT - set up a new network connection of type PPPoE and use your xxx@a login and password to connect, and run a speed test. see: [[PPPoE_on_a_Computer]] for more help on this.
# '''Different computer/devices''' <br> Always worth trying different computers just in case one has a problem.
| |||