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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Sending Email Errors: Difference between revisions

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It may be that the account has been blocked as you have a mailing list that you send email to that has many invalid email addresses. When you send email to invalid addresses you would get a bounce back message. It is normal practice to then remove these invalid email addresses from your databases. In this case, ask Support to unblock the account.
 
In most cases, we would also send an email to the customer with details of why the IP has been blocked.
 
==CA2==
An IP address has been blocked from sending email through smtp.aa.net.uk due to it sending a number of high spam scoring messages in a short period of time.
 
We reject the message with:
Error CA2 see: http://wiki.aa.org.uk/Sending_Email_Errors x.x.x.x is blocked from sending. Probably due to sending spam messages.
 
In most cases, we would also send an email to the customer with details of why the IP has been blocked.
==BO1==
 
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