AAISP: Difference between revisions

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Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.
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'''This wiki is currently being re-designed! Please excuse the slightly messy pages as we go through improving the layout and navigation '''
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This is the official wiki for AAISP products and services.
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| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:main-fault.svg|100px|left|link=:Category:Faults]]
== [[:Category:Faults|Faults]] ==
Something broke? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use, and you can always talk to us!
|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:menu-configure.svg|100px|left|link=:Category:Configuring]]
== [[:Category:Configuring|Configuring Services & Devices]] ==
Need a hand in configuring something we provide, or looking for help in changing settings available to you, click here!


This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.
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[[File:menu-links.svg|100px|left]]


<div class="AAMenuRow">
== Quick Links ==
{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring & Information|text=<small>Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?</small>}}
*[http://aa.net.uk Main AAISP Site]
{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=Fault or Problem?|text=<small>Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you</small>}}
*[https://aastatus.net Status Page]
</div>
*[http://aa.net.uk/login.html Control Pages]
<div class="AAMenuRow">
*[[Glossary]]
{{AAMenu|img=Menu-document.svg|link=:Category:Technical Documents|title=Technical Documents|text=Other, informational, pages regarding our products and services}}
{{AAMenu|img=menu-links.svg|link=:Glossary|title=Glossary:|text=<small>Here you will find terminology used throughout this website, as explained by our Technical Team</small> <br>
}}
</div>
<div class="AAMenuRow">
{{AAMenu|img=menu-links.svg|title=Quick Links:|text=<small>Here are some link to some other key systems:</small> <br>
<small>[http://aa.net.uk Main AAISP Site] / [https://aastatus.net Status Page] / [http://aa.net.uk/login.html Control Pages] / [[Out of Hours Help|Need help out of hours?]]?</small>}}
</div>


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[[File:menu-contact.svg|100px|left]]


== Contact Information ==
*Support: 03333 400999 [mailto:support@aa.net.uk email]
*Sales: 03333 400222 [mailto:sales@aa.net.uk email]
*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
*[[Out of Hours Help|Need out of hours help?]]
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==Recently Updated Pages==
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==Recently Added Pages==
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{{DISPLAYTITLE:The AAISP Support Site}}
__NOTOC__




[[Pooh|Pooh's contacts]] for pesky email harvesting bots


<center>
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'''Old front page below:'''
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'''This is the official wiki for [http://www.aa.net.uk AAISP] products and services.'''

Browse the categories below, or you can use the search box above...
{|
|- style="text-align:center;"
|style="width: 16.6%;| [[Image:Internet.png|link=:Category:Internet|ALT=Broadband Help]]
|style="width: 16.6%;| [[File:Couk.png|link=:Category:Domains]]
|style="width: 16.6%;| [[file:Snom710.png|link=:Category:VoIP|ALT=VoIP Help]]
|style="width: 16.6%;| [[File:2700-small.png|link=:Category:FireBrick|ALT=FireBrick Help]]
|style="width: 16.6%;| [[File:Small-sim.jpg|link=:Category:Mobile|ALT=Mobile Data Services]]
|style="width: 16.6%;| [[File:info.png]]
|-align="center" class="wikitable" style="text-align:center; background:#C2DFFF;"
|'''[[:Category:Internet|Internet Connection Help.]]'''
|'''[[:Category:Domains|Domain Help.]]'''
|'''[[:Category:VoIP|VoIP Help.]]'''
|'''[[:Category:FireBrick|FireBrick Help.]]'''
|'''[[:Category:Mobile|3G Mobile Data]].'''
|'''Other Info.'''

|-valign="top"
|
*[[:Category:Control_Pages|Control Pages]]
*[[:Category:Faults|Faults]]
*[[Home::1|Home::1 Tariff info]]
*[[:Category:Router|Routers]]
*[[:Category:TalkTalk Wholesale|TalkTalk Wholesale]]
*[[IPv6]]
|
*[[:Category:Registration|Registration]]
*[[:Category:Email|Email]]
*[[:Category:DNS|DNS]]
*[[:Category:Webhosting|Webhosting]]
|
*[[:Category:VoIP Features|Features]]
*[[VoIP SIP Trunks|SIP Trunks]]
*[[:Category:SIP2SIM|SIP2SIM]]
*[[:Category:VoIP Phones|Configuring]]
*[[VoIP Security|Security]]

|
*[[:Category:FireBrick|Configuring]]
*[[FireBrick_VoIP|VoIP]]
*[[:Category:Bonding|Bonding]]
|
*[[Data_SIM_Features|Features]]
*[[:Category:3G_Router|3G Devices]]
*[[:Category:L2TP|L2TP Relay]]

|
*[[Glossary]]
*[[Mystery Popups]]
*[http://aastatus.net Status Page]
*[http://aa.net.uk/login.html Control Pages]
|}
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<center>
[[File:Wiki-button.png|link=Wiki Button]]

{|class="wikitable" style="width: 80%;"
|align="center" class="wikitable" style="width: 50%; text-align:center; background:#C2DFFF"|'''About This Wiki'''
|align="center" class="wikitable" style="width: 50%; text-align:center; background:#C2DFFF"|'''How to use it'''

|-
|These pages are designed to complement our main website by giving technical details and help regarding our products and services. Most pages are maintained by staff. We organise pages in to categories and sub-categories to aid navigation. You can start by using the categories below, or the links on the right.
|Customers are welcome to add content. AAISP Staff will monitor and will also add/edit content. In order to have some kind of control over the content (and avoid spam), you will need to register and have your account approved by staff before you're able to edit pages. The main AAISP website is [http://www.aa.net.uk aa.net.uk]
|}
</center>
*[[External Sites|Links to External Sites]]

Latest revision as of 10:31, 29 September 2023

Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.

This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.

Menu-configure.svg

Configuring & Information

Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?

Main-fault.svg

Fault or Problem?

Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you

Menu-document.svg

Technical Documents

Other, informational, pages regarding our products and services

Menu-links.svg

Glossary:

Here you will find terminology used throughout this website, as explained by our Technical Team

link={{{link}}}

Quick Links:

Here are some link to some other key systems:
Main AAISP Site / Status Page / Control Pages / Need help out of hours??




Pooh's contacts for pesky email harvesting bots