AAISP: Difference between revisions

Latest revision as of 10:31, 29 September 2023

Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.

This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.

Configuring & Information

Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?

Fault or Problem?

Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you

Technical Documents

Other, informational, pages regarding our products and services

Glossary:

Here you will find terminology used throughout this website, as explained by our Technical Team

Quick Links:

Here are some link to some other key systems:
Main AAISP Site / Status Page / Control Pages / Need help out of hours??

Recently Added Pages

Pooh's contacts for pesky email harvesting bots

@@ Line 1: / Line 1: @@
+Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.
-{{DISPLAYTITLE:support.aa.net.uk}}
-__NOTOC__
-----
-'''This wiki is currently being re-designed! Please excuse the slightly messy pages as we go through improving the layout and navigation '''
-----
+This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.
-This is the official support site for AAISP products and services; this site exists to be our customer's first port of call for finding technical information about our services, help with using our services and help with fixing faults.
 <div class="AAMenuRow">
-{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring Services & Devices|text=Do you need a hand in configuring something we provide, or looking for help in changing settings available to you, click here!}}
+{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring & Information|text=<small>Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?</small>}}
+{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=Fault or Problem?|text=<small>Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you</small>}}
+</div>
+<div class="AAMenuRow">
+{{AAMenu|img=Menu-document.svg|link=:Category:Technical Documents|title=Technical Documents|text=Other, informational, pages regarding our products and services}}
+{{AAMenu|img=menu-links.svg|link=:Glossary|title=Glossary:|text=<small>Here you will find terminology used throughout this website, as explained by our Technical Team</small> <br>
+}}
+</div>
+<div class="AAMenuRow">
+{{AAMenu|img=menu-links.svg|title=Quick Links:|text=<small>Here are some link to some other key systems:</small> <br>
+<small>[http://aa.net.uk Main AAISP Site] / [https://aastatus.net Status Page] / [http://aa.net.uk/login.html Control Pages] / [[Out of Hours Help|Need help out of hours?]]?</small>}}
+</div>
-{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=Has Something Broken?|text=Broadband slow, or dropping out? PSTN or VoIP problem? Let's get it fixed! We have lots of tools available for customers to use}}
-{{AAMenu|img=Menu-document.svg|link=:Category:Technical Documents|title=Other Technical Documents|text=Other, informational, pages regarding our products and services}}
+<div class="AAMenuRow">
-{{AAMenu|img=menu-contact.svg|title=Contact Information:|text=
+<div class="AAMenuCellLong">
-*Support:  [mailto:support@aa.net.uk Email] / 03333 400999
+==Recently Updated Pages==
-*Sales: [mailto:sales@aa.net.uk Email] / 03333 400222
+<DynamicPageList>
-*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
+count                = 7
-*[[Out of Hours Help|Need out of hours help?]]}}
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+ordermethod= lastedit
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+</div>
+<div class="AAMenuCellLong">
-{{AAMenu|img=menu-links.svg|title=Quick Links:|text=Here are some link to some other key systems: <br>
+==Recently Added Pages==
-[http://aa.net.uk Main AAISP Site] / [https://aastatus.net Status Page] / [http://aa.net.uk/login.html Control Pages] / [[Glossary]]
+<DynamicPageList>
-}}
+count                = 7
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+</DynamicPageList>
 </div>
+</div>
+{{DISPLAYTITLE:The AAISP Support Site}}
+__NOTOC__
+[[Pooh|Pooh's contacts]] for pesky email harvesting bots