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VoIP How to: IVR and Voicemail Example: Difference between revisions
VoIP How to: IVR and Voicemail Example (view source)
Revision as of 12:42, 11 January 2016
, 11 January 2016→Description of Requirements
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*#Option no. 1, to a VoIP Phone
*#Option no. 2, redirect to a PSTN line during working hours and Voicemail at other times
The customer is a small veterinary surgery. They would like their main number to offer the choice to talk to staff during working hours and leave a message out of hours, or to call emergency 24 hour contact.
As it happens, the 24 hour contact is a mobile telephone and the office has a SIP phone.
==Call Diagram:==
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