What type of ADSL fault do you have?
Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?
Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!
If your ADSL line is down permanently (as apposed to going up and down) then look here for help
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
These are the basic checks that Support tend to ask customers when there is a potential fault.
AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.
This category has the following 6 subcategories, out of 6 total.
Pages in category "ADSL Faults"
This category contains only the following page.