Category:Slow ADSL

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You can test speed with our speed tester: speedtest2.aa.net.uk


A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)

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1. Quick Checks

First of all, go through these quick checks to see if they help fix a slow connection

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2. Speed Tests

Secondly, find out what speed your line should be, and run some tests to see what you are actually getting

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3. Check CQM Graph

You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here.

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4. Use Diagnostic Tools

You can run tests on the line to see if they indicate a fault.

If you still have problems, then please do contact Support.

Pages in category "Slow ADSL"

The following 6 pages are in this category, out of 6 total.