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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Spam Folder: Difference between revisions

1,283 bytes added ,  22 April 2016
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You can create some special folders manually to help with dealing with spam. (We used to create these automatically, but do not at the moment.)
When you login via imap a set of default folders are created.
 
*spam
*learnspam
*learnham
 
===spam===
Messages which the system has marked as spam will be placed
in to the spam folder rather than your inbox. -this helps
keep your inbox free of spam.
 
You should keep an eye on this folder in case there are messages
that are not spam. -if you do find such messages, then move then
to the learnham folder which is in your Inbox.
 
If you delete the spam folder, then spam messages will go to
your Inbox folder instead.
 
===learnspam and learnham===
 
The special spam folders leanspam and
are folders that you can move messages in to so as to help
the Bayesian system deal with your email.
 
TEACHING A MESSAGE AS SPAM:
If you have a message which is spam, but the system
has not marked as spam, then you can move the message to
your spam folder. This will get learnt as it's moved.
 
You can also move the message in to the learnspam folder
for it to get learnt overnight, it will then be moved
back to your spam folder once learnt.
 
 
TEACHING A MESSAGE AS NOT-SPAM (HAM):
If you have a message that has been marked as spam, but
is not a spam message, then you can do move it out
of the spam folder and in to your Inbox and it will be
learnt as it's moved.
 
 
 
Here is how the look in webmail:
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