==Getting our attention==
Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.
You can send someone a Private message (PM) by typing: /msg TheirNickname or
This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side.