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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
==Getting our attention==
Staff do take part in the irc channel, but it can be quite lively from time to time. If you want to get the attention of a member of staff then use the word staff which the staff stalk. Staff generally have names starting AA-. It helps to say if you need sales, support or accounts as well.
=Using the Web based IRC Client=
==Private Messages==
You can send someone a Private message (PM) by typing: /msg TheirNickname or
[[File:IRC-PrivateMessage.png|thumbnail|Click a person to Message then]]
This will open a'tab' where you can talk directly with that person. If someone sends you a PM, a tab will appear on your side.
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