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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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Load Thunderbird/Icedove, then go to:
Edit (or Tools) -> Account Settings -> Outgoing Server (SMTP) -> Edit -> Set "Connection security: STARTTLS"
[[File:Thunderbird-smtp-tls.png|none|frame|TLS settings on Thunderbird]]
Ensure that you '''don't''' have the connection security set to 'SSL/TLS
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