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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Enable TLS on smtp.aa.net.uk: Difference between revisions

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== What if my email program or device doesn't support TLS? ==
Modern email programs that you use on a computer or mobile device should be capable of supporting modern TLS ciphers - if not then the program is probably very old, out of date and will have other problems. It would be best to upgrade - If you're not sure, then Mozilla's Thunderbird is a good choice.
 
Some devices such as webcams, DVRs, and so on the want to send email may lack TLS features. If this is the case, then do check for firmware updates.
 
If you are sending from outside of our network, ie using another broadband or mobile provider, then you will be using authentication. This involves sending your username and password across the internet to our servers. This really should be done with TLS enabled as otherwise your credentials could be seen by other people. who could steal your password and cause mayhem!
 
At the moment (2016-12), for legacy reasons, we still do allow customers to send authenticated email without TLS - this is a risk and it is a feature we want to disable in the near future. We will then only allow authenticated email over TLS. If a customer needs to send email when not using our broadband services and cannot support TLS then we'd have to suggest to use the email services provided by the ISP you are connected to.
 
We do allow customers on our broadband services to send email without authentication and this can be with TLS enabled or disabled., but we'd always suggest enabling TLS
 
Here is a summary table of sending email on A&A and other 3rd party broadband providers:
 
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