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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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__NOTOC__<indicator name="Front">[[File:Menu-cog.svg|link=:Category:B10D Settings & Configuration|30px|Back up to the VMG1312-B10D settings Page]]</indicator>
[[Category:B10D Settings & Configuration|Factory Reset]]
==Overview==
There are 4 configuration settings that the router can be in:
{| class="wikitable"
|-
! State !!
|-
| ZyXEL Factory Settings || The actual state of the router before AAISP apply their 'base' setting || 'save_default clean' command via CLI. More info below
|-
| AAISP Base Settings (rom-d) || As supplied by AAISP before the config for your line is applied, the settings allow the router to get online and obtain the specific configuration for your line || Upload AAISP's rom-d file. Not usually required as it is usually already loaded by AAISP, More info below.
|-
| Configured by AAISP
|-
| Customer Edited || If customer makes further changes to their config after AAISP has sent the settings || Restore from a backup you made previously
To reset the router to the AAISP base settings, follow these steps:
#Unplug everything from the router except the power and phone line
#Switch router on, wait for it to boot up
#With a paperclip, pen, etc., hold in the reset button
#Wait until
#Wait for the router to boot up again, the power light will flash whilst booting then go steady when ready
==About the AAISP Base settings==
<syntaxhighlight lang=bash highlight="1,6,7,8" lang="bash">
$ telnet
Trying
Connected to
Escape character is '^]'.
VMG1312-B10A
Login: supervisor
Password: [your admin/supervisor password]
> save_default clean
ROM-D cleaned.
</syntaxhighlight>
You may need to obtain the supervisor password, which is specific for each device and not known by AAISP.
At this point you can reset the router for this to be applied. The router will then boot up in its original factory settings without any of the AAISP configuration settings. You can reset the router by holding in the reset button for 5 seconds.
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Then this will be due to the Firmware version not matching the version that the config file was made for. See the [[VMG1312: Software|Software Page]] for information about the software versions.
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