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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Receiving Email: Difference between revisions

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If you configure your own DNS and want to use our email service, the top MX to define for incoming email is your domain followed by incoming-mail.co.uk, e.g. example.com.incoming-mail.co.uk. If using our DNS we normally set up MX records for you, but if you have to put these back set the MX record to secondary-mx.co.uk.
 
==Legacy Settings==
In July 2017 we changed the server name that customers should use. In the past we were publishing the details below, but from July 2017 onwards the server settings are considered legacy and will be removed in the future.
 
 
{| class="wikitable"
|-
!colspan="3"|Legace Incoming email settings which will be removed in the future
|-
!Type
|IMAP or POP3
|
|-
!Port
|POP3: 110, 995
IMAP: 143, 993
|995 or 993 recommended for TLS/SSL, but you may get certificate warnings, so use the NEW settings at the top of this page.
|-
!Server
|example.com.mail.aa.net.uk
|This is the server used for retrieving email. Use your domain name (part after the @) followed by .mail.aa.net.uk.
|-
!Username
|mailbox@example.com
|This is the username to use when getting email and is just your email address. This can also be used as an outgoing mail username if you need one. (Case sensitive)
|-
!Password
|
|The [[Passwords|password]] you set on the mailbox. (Case sensitive)
|}
 
 
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