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Streaming UHD 4K Video: Difference between revisions
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→Check your internet connection:
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**[[File:Control-pages-rate.png|500px|none|Rate is the download speed of your line]]
**You're needed the Rate to be around 25Mb/s or more
**Your graph should look nice a clean - no red packet loss, not blue or green latency spikes. Whilst streaming you'll see the download shown. For example:▼
**[[File:Cqm-4k.png|500px|thumb|left|Streaming 4k shown on the CQM graphs]]▼
*Try speed test sites to check your connection, you'll be wanting to see about 25Mb/s or more
**http://speedtest2.aa.net.uk (the A&A tester)
**http://speedtest.net
▲*'''Check our CQM graphs on the control pages'''
▲Your graph should look nice a clean - no red packet loss, not blue or green latency spikes. Whilst streaming you'll see the download shown. For example:
▲[[File:Cqm-4k.png|500px|thumb|left|Streaming 4k shown on the CQM graphs]]
▲*Still having problems?
**If you're sure your TV is working ok, and your wired internet connection is giving good speeds and your CQM graph looks clean, but you're still unable to stream at 4k UHD, then do ask our support team to review the line and you may need to contact the streaming provider for further help.
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