Revision as of 13:52, 24 April 2017 (view source) AA-Andrew (talk \| contribs) m (→‎Features) ← Older edit		Latest revision as of 00:01, 18 August 2018 (view source) Reedy (talk \| contribs) (→‎top: clean up, typos fixed: eg: → e.g.:)
KCI (Keep Customer Informed) is one of those horrid BT acronyms, and from April 2017 we are making a new KCI system! We send emails and text messages to customers about many and various things regarding the status of their service, ege.g.: Order status tracking Engineer appointment times

KCI (view source)