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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Bank and Public Holidays: Difference between revisions

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Payments will only arrive in our bank on banking days. All UK banks work on the same bank holidays based on English bank holidays. If you are unsure when a payment will arrive, check with your bank. As per our standard terms, a fast payment after 18:30 on a banking day will be dated the next banking day.
Engineer visits
 
==Engineer visitsvisit==
BT Engineers will normally only be available on days that are not bank or public holidays. We believe these are based on regional holidays but we have not been able to get a clear definition from BT on this matter. When we book an engineer appointment we will confirm the date with you, and try and arrange for a date to suit your requirements, as such the exact dates BT engineers work will be apparent when booking.
 
BT Engineersengineers will normally only be available on days that are not bank or public holidays. We believe these are based on regional holidays but we have not been able to get a clear definition from BT on this matter. When we book an engineer appointment we will confirm the date with you, and try and arrange for a date to suit your requirements, as such the exact dates BT engineers work will be apparent when booking.
 
==Scottish holidays==
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