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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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==Inbound SMS==
This is where text messages are sent to us to deliver to our customers. We provide VoIP numbers in all UK area codes and some special services (e.g. 0800). However, at present, only a few of the numbers starting 01 and 02 can receive
Where
Our SIP2SIM service is also able to receive SMSs.
{{CPbox|#Click on the
#Click the Incoming
#Enter the details
[[File:InboundSMS.png|none|frame|Inbound SMS option on Control Pages]]
===Email===
If you simply put in an email address, then the
===SIP2SIM===
If you include a 19 digit string starting 89 which is the SIM ICCID for one of your SIP2SIM cards then the text will be passed to the SIM directly as a normal
===HTTP===
If you put an entry starting http:// or https:// then we will attempt to send the
==Outbound SMS==
Any of our VoIP Numbers can be used to send
You can send in the following ways:
==Other Information==
===Texts to SIP2SIM SIMs===
Using our normal
You can also use the outgoing
===Multipart texts===
Where possible multi-part
===Itemised billing===
Your bill will show the number of
Multipart texts are itemised and billed as a single text but billed for the number of parts sent. The XML identifies the number of parts.
If you have a presentation number set up for your VoIP, this will be used unless you specify an originator. You can specify the presentation number, or the main number.
If you ask us, we can allow sending of text
===UTF8 Character Sets===
Our outgoing SMS carriers to external mobiles do not support everything, sadly, and so some characters may get lost on the way. We can only suggest testing yourself to confirm.
Sending SMS messages to the SIP2SIM service can be done via our gateway/api and we accept UTF-8 which we will convert as needed
===SMS error codes===
This is a list of internal error codes which may be shown on CDRs if something went wrong:
* -201 no target found for incoming SMS to customer
* -302 and -303 no SMS content to deliver
* -304 this is a status report, not a normal SMS
* -305 message billing error - eg we won't send the message as we don't know who to bill
* -306 too many message parts
* -702 failed to route message - possible if sending to a totally invalid number
* -801 and -802 are decoding errors while packing to TPDUs
* -803 originator address not allowed
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