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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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'''==General Terms related to AAISP=='''
;21CN:21st Century Network.
;WAN:Wide Area Network, an external connection to the rest of the world from your LAN.
'''==DSL Related=='''
;ADSL:Asymmetric Digital Subscriber Line.
;VP:Virtual Path - a link between an Exchange and the BRAS.
'''==BT Fault Terms=='''
See also BT's jargon buster at https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do
;WAC:Work Allocation Controls (team).
;WLR:Wholesale Line Rental.
'''
==BT Fault Locations=='''
See also BT's jargon buster at https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do
;LN:Fault Located in Local Network.
'''==Openreach PSTN Fault Types=='''
Terms used to describe a fault type on a PSTN phone line. When reporting a PSTN fault to Openreach one of these terms is used to describe the fault.
;BNR:Bell Not Ringing.
;XL:Crossed lines.
'''==Email Related=='''
;IMAP:Internet Message Access Protocol.
;POP3:Post Office Protocol, Version 3.
;SMTP:Simple Mail Transfer Protocol.
'''==Other=='''
;IRC:Internet Relay Chat - an online chat room, AAISP have one, see the contact page. You can talk to staff and customers.
;TCH:Telecity Hex - a datacentre in London run by Equinix AKA HEX, LD8, LOH - A&A have racks there.
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