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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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=='''==General Terms related to AAISP=='''==
 
;21CN:21st Century Network.
;WAN:Wide Area Network, an external connection to the rest of the world from your LAN.
 
=='''==DSL Related=='''==
 
;ADSL:Asymmetric Digital Subscriber Line.
;VP:Virtual Path - a link between an Exchange and the BRAS.
 
=='''==BT Fault Terms=='''==
 
See also BT's jargon buster at https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do
;WAC:Work Allocation Controls (team).
;WLR:Wholesale Line Rental.
 
'''
=='''BT Fault Locations=='''==
 
See also BT's jargon buster at https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do
;LN:Fault Located in Local Network.
 
=='''==Openreach PSTN Fault Types=='''==
 
Terms used to describe a fault type on a PSTN phone line. When reporting a PSTN fault to Openreach one of these terms is used to describe the fault.
;XL:Crossed lines.
 
=='''==Email Related=='''==
 
;IMAP:Internet Message Access Protocol.
Lauren.hawkins
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