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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Incoming VoIP Features: Difference between revisions

Incoming VoIP Features (view source)

Revision as of 12:59, 4 September 2020

820 bytes removed ,  4 September 2020
m
Removing reverence to Special, "unsupported" tag feature:
m (Calls will be sent to all registered sip phones)
m (Removing reverence to Special, "unsupported" tag feature:)
 
It's worthwhile checking that your local equipment can cope with your chosen tag. For example a phone with a seven segment display will have difficulty with some alphabetic characters, and some phones can only display 12 characters (and a typical UK phone number is 11 characters) so you'll lose some characters.
 
 
'''Special, "unsupported" tag feature:'''
If you forward a VoIP number to another number such as your mobile (using the Also Rings), the CLI presented to your mobile will be the caller's number (the caller's name field probably being lost). You won't know if this is a redirected call or not. There is a hidden feature where by we can add a prefix to the CLI.
 
In the 'tag' box, set it to N= (e.g. 2=), then the CLI will be sent as +11N (in our example, +112) followed by the number calling. This way you will be able to tell that the incoming call is one being redirected from your VoIP number and you still get the CLI of the caller (the N= string is also prefixed to the caller's name field, but this is unlikely to be passed through the PSTN).
 
(This feature was added 2017-04-20, but may be removed or improved)
 
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