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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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== Step 3: Eliminate Internal Wiring ==
[[File:Master-sockets Examples.jpg|right|100px]]▼
It will probably be possible to test from the master socket. If the socket where your line enters the building has a BT or Openreach logo and a separate removable faceplate covering the bottom half (see diagram below), then you can remove the faceplate to isolate the internal wiring in the building as follows:
# Use a small screw driver to remove the faceplate - it may have wiring attached to it so be careful not to dislodge the wiring.
If you do not have a master socket like this (meaning your phone installation dates to before ~1986), try connecting the broadband splitter to the first socket where the line comes in to the building, and connect the router to the splitter.
▲[[File:Master-sockets Examples.jpg|right|100px]]
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