This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
* Authentication Protocol: CHAP/MSCHAPv2 or PAP, but recommend CHAP, as L2TP is not encrypted
* Plain L2TP '''without any IPsec'''. This is important as some devices may not support disabling encryption on L2TP.
Check that your ISP/mobile provider does not have features that will block 'VPN' services - eg Vodafone's 'SecureNet' will block access to our L2TP service.