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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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| '''TEL1''' || Off || || We don't use the Tel ports
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| rowspan=2 | '''PORT1''' ||
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| Off || ONT has no ethernet link to the router || '''Bad'''. Check the connection/cable to the router
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| rowspan=3 | '''LOS''' (Loss of service)<br><br>'''PON''' (Passive Optical Network) || PON solid green, LOS off || Connected and should be working || '''Good'''. This is how it should be normally
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