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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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== Incoming messages ==
# This mainly relies on voicemail being able to activate based on caller phone number, so if it is a SMS relay service such as BT Text or AQL calling, divert to voicemail:
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# If the caller (SM-SC) replies with FSK quickly in accordance with ETSI ES 201 912 then accept the SMS digitally and deliver as an [[SMS#Inbound_SMS|Inbound SMS]], otherwise:
# send dialpad digits to have SM-SC play SMS as text-to-speech
# then record it like voicemail, attempt send the recording [[VoIP_-_Voicemail|via email]] and if successful, ask the SM-SC to delete the delivered SMS, then end the call.
== End user equipment interaction ==
End user SIP equipment may support ETSI ES 201 912 over RTP, if so then:
* VoIP supplier could implement that by divert outgoing calls to well known SM-SC numbers to the provider SM-SC
* Also have an option to rôle switch to SM-SC to deliver messages to it, after having [[SMS#Itemised_billing|logged them]], if customer wanted that.
= Experimenting =
[[User:Michael|Michael]] ([[User talk:Michael|talk]]) 22:17, 12 October 2021 (BST)
= Block SMS text to speech =
The user may prefer to lose incoming SMS completely than have them delivered as voice calls, such as where the ability to intercept calls from +448456021111 and +443333440000 to voicemail is not set up.
To do that the opt-out functions are used on both [https://www.bt.com/help/landline/set-up-and-use-bt-text BT] and [https://aql.com/aqltext/ AQL], with both pages used to opt back in later, such as to do further tests if progress on inbound digital delivery of SMS is known about.
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