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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:FTTP Faults: Difference between revisions

Category:FTTP Faults (view source)

Revision as of 19:34, 13 April 2022

129 bytes added ,  13 April 2022
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→‎No connection
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== No connection ==
* Check the Openreach ONT:-
** the LOSPON (Passive Optical Network) light should be greenon - if not, try a power cycle of the ONT and get in touch.
** the LOS (Loss of service) light should be off - if not, try a power cycle of the ONT and get in touch.
** the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable
 
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Retrieved from ‘http://support.aa.net.uk/Special:MobileDiff/15765’