Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:FTTP Faults: Difference between revisions

Category:FTTP Faults (view source)

Revision as of 20:24, 13 April 2022

No change in size ,  13 April 2022
m
→‎No connection
== No connection ==
* Check the Openreach ONT:-
**# the Power light should be on - if not check power cable/switch etc
**# the PON (Passive Optical Network) light should be on - if not, check the cables, try a power cycle of the ONT and get in touch.
** the LOS (Loss of service) light should be off - if not, check the cables, try a power cycle of the ONT and get in touch.
** the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable
AA-Andrew
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,467

edits

Retrieved from "http://support.aa.net.uk/Special:MobileDiff/15777"