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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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=Quota=
The Home::1 has a quota amount per month which you choose when ordered and can change during the life of the service. There is also a quota bonus of half of the unused quota from the previous month being added to the next. When the quota is reached
Multiple lines at the same location and on the same login can be bonded for speed & resilience, the quota is shared between them - see below for more details.
==How to Change the monthly quota==
You can regrade through https://www.aa.net.uk/broadband/regrades-moves/ -
==Topping up before the quota runs out==
If the top up Action is set to Slow
▲If the top up Action is set to Slow or Block, then when you have less than 50GB remaining a Top up button will be shown on the Control Page. Clicking this will add more usage and will invoice for it. From September 6, 2017 top-up on Home::1 and SoHo::1 does not expire. It continues until you have used it all.
The top up is paid for by a separate Direct Debit and lasts to the end of the following month, or until used up.
==How to view remaining Quota==
It can be viewed from the [https://control.aa.net.uk/ Control Pages], and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this:
The figure on the homepage is a real time counter of the usage, this may differ slightly from the stats on the [https://control.aa.net.uk/ Control Pages] as the control pages uses data that is only updated hourly.
The quota figure on the homepage can also be viewed as an svg image using the URL: https://quota.aa.net.uk you can request a json or plain text version too, eg:
<SyntaxHighlight lang=bash>
curl -L https://quota.aa.net.uk --header "Accept: application/json"▼
</SyntaxHighlight>
==Usage Tracking==
==Quota Warnings==
We can send an email when the quota reaches a certain point. You can edit this on the [https://control.aa.net.uk/ Control Pages]. We'll then also email when the quota runs out. (as of June 2022)
[[File:Clueless-quotawarn.png|none|frame|Quota warn option]]
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!Block
|This option was removed in June 2022 and lines set to go slow instead.
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!Slow
|The line speed will be capped, the speed depends on the tariff. For
|You can top up from the Control Pages (see above)
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!Auto-bill
|When the quota is reached, the system will issue a
|n/a (It's automatic)
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