12,467
edits
This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
mNo edit summary |
mNo edit summary |
||
=Quota=
The Home::1 has a quota amount per month which you choose when ordered and can change during the life of the service. There is also a quota bonus of half of the unused quota from the previous month being added to the next. When the quota is reached
Multiple lines at the same location and on the same login can be bonded for speed & resilience, the quota is shared between them - see below for more details.
==Topping up before the quota runs out==
If the top up Action is set to Slow
The top up is paid for by a separate Direct Debit and lasts to the end of the following month, or until used up.
==Quota Warnings==
We can send an email when the quota reaches a certain point. You can edit this on the [https://control.aa.net.uk/ Control Pages]. We'll then also email when the quota runs out. (as of June 2022)
[[File:Clueless-quotawarn.png|none|frame|Quota warn option]]
!Block
|You will be redirected to our portal
|This option was removed in June 2022 and lines set to go slow instead.
|-
!Slow
|The line speed will be capped, the speed depends on the tariff. For
|You can top up from the Control Pages (see above)
|-
|
edits