12,467
edits
Category:FTTP Faults: Difference between revisions
m
no edit summary
m (→No connection) |
mNo edit summary |
||
|
[[File:Fttp-ont-pon.jpg|thumb|A working Openreach ONT]]
[[File:Nte-ok.jpg|thumb|An older working Openreach ONT]]
Here is some steps to take if you have problems with your FTTP service. Either if it's not working at all or if it's slow.
== Status lights on the Openreach ONT ==
* See [[Openreach FTTP ONT]] for more information about the lights and their meaning on the Openreach ONT.
==
If you have no internet access at all on your FTTP service, then try these steps:
* '''Check the Openreach ONT:-'''
*# ...get in touch
==
If your FTTP service is slow, eg a speed test is not reporting expected speeds, then try these:
# Use our speed test to check up and download speeds: https://speedtest.aa.net.uk - try tests at different times of the day as this can help track 'peak time congestion'
| |||