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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...
* '''Answer''' the incoming call, and find out who they want to be transferred to
*Press the '''TRAN''' button
**At this point the caller is put on hold
*Enter in the extension number or full number of who you want to transfer the call to
*Press the '''Green dial''' button
**At this point you will be ringing the third party
**If no answer, then you can press the button under '''End''' to go back to the
**At this point you can also Blind transfer the call, by pressing the button under '''Transfer'''
*Once answered, you can introduce the original caller and press the button under '''Transfer'''
==DND - Do not disturb==
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