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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
===Faulty Card in a TalkTalk LTS===
[[File:Cqm-faulty-lts-card.png|none|
Here we have three days of graphs, you can see packet loss starting at around 2:50AM, which then gets worse two days later and is then fixed.
From 9AM on day 3, the interface that we have with TalkTalk started reporting input discards.
[[File:Discards.jpg|none|
The faulty line card was taken out of service, and the packet loss was no longer.
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