12,548
edits
SIP Audio Problems: Difference between revisions
m
→Brief overview
m (→Brief overview) |
m (→Brief overview) |
||
|
= Brief overview =
Here is a very brief overview of types of audio problems, their cause and the fix. This is not exhaustive, and usually there isn't a quick fix and diagnosing and investigation is required.
=== Types of problems that could be reported ===▼
* VoIP calls audio has echo echo▼
* VoIP calls are <big>too loud</big> or <small>too quiet</small>▼
* VoIP calls sound like they are under water▼
* VoIP calls are silent▼
* Audio starts out ok, but stops after a few seconds or a few minutes▼
* Audio has gaps, missing words▼
==General direction to take with different types of audio problem:==
{| class="wikitable"
| '''No audio after a few minutes''' || Firewall/NAT/session timeouts || Investigate firewall/NAT/ALG
|}
▲=== Types of problems that could be reported ===
▲* VoIP calls audio has echo echo
▲* VoIP calls are <big>too loud</big> or <small>too quiet</small>
▲* VoIP calls sound like they are under water
▲* VoIP calls are silent
▲* Audio starts out ok, but stops after a few seconds or a few minutes
▲* Audio has gaps, missing words
* Calling *100 will play a continuous 1Khz tone - if the audio breaks up then there is a problem
| |||