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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

154 bytes added ,  17 February 2014
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[[File:CQM-netgearswitch.png]]
 
Not an ADSL Fault. This latency and loss was caused by a fault Netgear switch on the LAN side of a Vigor router! It's unknown what was exactly causing this, but perhaps the swithswitch was faulty enough to upset the Vigor andcausing it wasto delaying or not replying to the LCP echos. In this case unplugging the LAN side of the router would show a normal looking graph, indicating the fault is somehow caused by something on the LAN.
 
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