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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Mailboxes: Difference between revisions

Mailboxes (view source)

Revision as of 21:16, 6 January 2015

4 bytes added ,  6 January 2015
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#You can now use the username and password to collect email.
 
For instructions on setting up an email client, please see this page: [[Email_ClientsEmail Clients]]
 
 
*'''Trash expire:''' Once you move email in to your Trash folder, we can automatically delete them for good after so many days.
*'''SPAM expire''' - same as above, but we'll delete email in your spam folder after so many days
*'''Archive Settings''' - You can select the age at which a message is archived (iei.e. keep a week/month/3-month/year worth of email), and how to archive it (iei.e. move in to a folder based on the year, or year and month folders) This is useful to keep your Inbox from filling up with lots of old email, and will speed up access to your Inbox. Archiving will run overnight and will only apply to messages in the Inbox that are read. The subfolders ('Archive', years and months) will be created by the system for you. This is intended to be used for IMAP users, as with POP3 messages are not normally stored on the server. The date used is the date the message was received by us, not the date the message was sent by the sender.[[File:Email-archive-folders.png|none|Expire and Archive Settings]]
 
=== Auto-responder Settings===
*'''Message:''' This is the message that is sent out.
*'''Repeat:''' You have some control over how often the message is repeated. You may not want to send an auto response every time the same person emails you - here you can restrict the system to send only once in a period of time. e.g. only send one message in a 7 day period. You can also use 0 to only send one message, or 1 second will always send a message. (as long as they are at least 1 second apart!)
*The system tries not to reply to email that shouldn't have an auto response sent - messages such as spam, mailing lists, other auto responders etc. - however please let Support know if you notice a problem with this.
 
==Email Usage==
The standard email service includes 1 gigabyte of storage and processing of up to 5,000 emails a month. If these limits are reached then advisory emails will be sent to the account owner. More details on the [http://aa.net.uk/domains-email.html AA website]. The control page will list the space each of your mailboxes is using - this is updated on a daily basis.
 
==Help with Other Email Features:==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:Email Features</ncl>
 
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