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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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__NOTOC__<indicator name="Front">[[File:AAwiki-128.svg|link=AAISP|30px|Back up to the Front Page]]</indicator>
{{DISPLAYTITLE:Fixing Faults and Solving Problems}}
Is something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use
If you have ADSL, then these pages will help diagnose a slow, or dropping connection!▼
<div class="AAMenuRow">
{{AAMenu|img=main-fault.svg|link=:Category:ADSL Faults|title=ADSL Faults|text=If you have
▲{{AAMenu|img=main-fault.svg|link=:Category:FTTC Faults|title=FTTC/VDSL Faults|text=If you have
{{AAMenu|img=main-fault.svg|link=:Category:FTTP Faults|title=Fibre Faults|text=If you have FTTP/CityFibre, then these pages will help diagnose a slow, or dropping or broken connection!}}
{{AAMenu|img=menu-poles.svg|link=:Category:PSTN Faults|title=Phone line Faults|text=If you have a physical (Openreach) phone line from with a fault, then take a look here to see what we can do}}
{{AAMenu|img=menu-voip.svg|link=:Category:VoIP Faults|title=VoIP Faults|text=Get some help with diagnosing VoIP faults, one way audio, audio breaking up etc...}}
{{AAMenu|img=WIFI icon.svg|link=:Category:WiFi Challenges and Limitations|title=WiFi Challenges and Limitations|text=Some of the common problems that WiFi users experience, together with measures that can be taken to mitigate them where this is possible.}}
{{AAMenu|img=menu-spanner.svg|link=:Category:Diagnostic Tools|title=Broadband Diagnostic Tools|text=AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.}}
{{AAMenu|img=menu-contact.svg|link=|title=Contact Support:|text=*Tel: 03333 400999 SMS: 01344 400999
*[[Out of Hours Help|Need out of hours help?]] / [https://aastatus.net Status Page]}}▼
</div>
▲*Support: 03333 400999 [mailto:support@aa.net.uk email]
▲*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
▲*[[Out of Hours Help|Need out of hours help?]]
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