Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

m
m (Get the text clear of the graph)
 
[[File:CQM-FTTC-upload.png|none|frame|Lots of upload in the morning - a backup without any traffic shaping on the client end]]
 
This line is doing a large backup from just before 6am. The dark red horizontal line shows the traffic, during this time there is lots of packet loss (red) and the light blue at the bottom is showing high latency. So, whilst the backup is happening the line has about 50% packet loss and around 300ms of latency. Using the line for things like web browsing at this time will be slow and sluggish. However, this is not a fault per-se. It is normal for a line to appear slow when it's being filled with traffic. However, this traffic may be unknown, it may not be a backup, but could be a virus or peer-to-peer traffic. You can do a [[Traffic Capture]] to see what the traffic is, or ask Support to Help.
 
===Redcare===
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,264

edits