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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:Diagnostic Tools: Difference between revisions

Category:Diagnostic Tools (view source)

Revision as of 12:26, 19 March 2015

2,183 bytes removed ,  19 March 2015
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[[File:Menu-graph.svg|100px|left|link=CQM Graphs]]
== [[CQM Graphs|CQM Graphs]] ==
Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide
 
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[[File:Menu-stethoscope.svg|100px|left|link=Category:Line Tests]]
== [[:Category:Line Tests|Line Tests]] ==
We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.
 
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[[File:Menu-notebook.svg|100px|left|link=ADSL Checks]]
== [[ADSL Checks|General Checks]] ==
These are the basic checks that Support tend to ask customers when there is a potential fault.
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[[File:menu-camera.svg|100px|left|link=Traffic Capture]]
== [[Traffic Capture|Traffic Capture]] ==
You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.
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[[File:menu-cog.svg|100px|left|link=Category:Line Settings]]
== [[:Category:Line Settings|Line Settings]] ==
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
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[[File:Menu-search.svg|100px|left|link=Monitoring Pages]]
== [[Monitoring Pages|AAISP Monitoring Pages]] ==
AAISP have a number of systems which automatically monitor the network, these are useful to see if there are any general issues.
 
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[[Category:ADSL Faults]]
[[Category:FTTC Faults]]
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