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VoIP - Call Gate: Difference between revisions

VoIP - Call Gate (view source)

Revision as of 12:59, 1 May 2015

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==To set this up:==
 
{{CPbox|#Click on the Number you want to configure
*Set the 'Main' number can to always to go voicemail, or to go to voicemail after an amount of time.
#Click the 'Incoming Tab'
*Fill in some of the Also-rings to go to the DDI of the various targets you want▼
#Set it to always to go voicemail
*Enter a 'fail' number, as this will be used as the default number to call if no digits are keyed by the caller▼
▲*#Fill in some of the Also-rings to go to the DDI of the various targets you want
*Register a phone to the 'Main' number, dial 1571 and record your 'Please press 1 for Sales, 2 for support...' message▼
▲*#Enter a 'fail' number, as this will be used as the default number to call if no digits are keyed by the caller
▲*#Register a phone to the 'Main' number, dial 1571 and record your 'Please press 1 for Sales, 2 for support...' message
}}
 
This then works as follows, once the caller has called in and has been answered with the voicemail message, the user can key a digit. If there is an also ring number set up for the corresponding digit then the call is put through to that number as a divert.
AA-Andrew
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