Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VMG1312-B10A: Bugs: Difference between revisions

m
no edit summary
mNo edit summary
mNo edit summary
None yet.
 
 
 
==Dropping PPP for 15-20 mins==
====Issue Description====
We are seeing some lines, when in router mode (ie plugged in to the phone line and used as the router) drop PPP and do not re-establish PPP for 15-20 minutes. This is very odd. AAISP are investigating this as a priority. A work around is to use a separate DSL modem and configure the ZyXEL as a PPPoE router. This is not ideal, do talk to staff about this.
====Date Reported====
2015-06-23
====Updates====
2015-06-22 Reported to ZyXEL, staff still investigating and trying various config changes in order to test where the problem is
====Resolution====
None yet.
 
 
==Low PADI retry time==
====Issue Description====
When PPP or sync drops, the router will need to reconnect. Once in sync, the router will send a PADI packet to start the process of logging back in. It seems the router sends a PADI every 100 seconds or so. This causes unnecessary delay in reconnecting. -our FireBrick product, for example, will start of trying every 100 miliseconds before it starts backing off to every 2 seconds and then a maximum of every 10 seconds. We've asked ZyXEL for more information on the PADI retry and if it can be made to try more often than every 100 secnds.
====Date Reported====
2015-06-24
====Updates====
None yet.
====Resolution====
None yet.
 
=Resolved Problems=
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,274

edits