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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VMG1312-B10A: Bugs: Difference between revisions

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====Updates====
*2015-06-22 Reported to ZyXEL, staff still investigating and trying various config changes in order to test where the problem is
*2015-06-24 AAISP still trying config changes to find a resolve to this. Further updates tomorrow.
*2015-06-24 It looks related to routers having Remote Management allowed from the WAN (Not our default setting), we are trying to capture the traffic that causes the line to drop
*2015-06-26 Traffic captures and enabling and disabling various services shows that this could be caused by an SSH attack of some sort. Progress is still being made
====Resolution====
Disable Remote Management access to the router (http/https/ssh/telnet). This is the default as set on AAISP side, but can be overridden.
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