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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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KCI (Keep Customer Informed) is one of those horrid BT acronyms, and from April 2017 we are making a new KCI system!
We send emails and text messages to customers about many and various things regarding the status of their service,
*Order status tracking
*Engineer appointment times
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