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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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|[[File:Cqm-notes.png]]
|Purple on the graph is off line, and this can be short blips if a line loses sync or longer. Notes (pins) are often added to graphs to explain why a line is off line if we know, especially when we are investigating a fault. The notes on this graph told when the BT engineer arrived and left.
|[[File:Cqm-heating-small.png]]
|Central Heating causing drops
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