12,300
edits
This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
mNo edit summary |
mNo edit summary |
||
__NOTOC__
What type of FTTC fault do you have?
<div class="AAMenuRow">
{{AAMenu|img=menu-snail.svg|link=low FTTC|title=low FTTC|text=Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?}}
{{AAMenu|img=Menu-updown.svg|link=:Category:Dropping FTTC|title=Dropping FTTC|text=Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!}}
{{AAMenu|img=Menu-stop.svg|link=:Category:FTTC Down|title=Completely Offline|text=If your FTTC line is down permanently (as apposed to going up and down) then look here for help
}}
{{AAMenu|img=Menu-notebook.svg|link=FTTC Checks|title=General FTTC Checks|text=These are the basic checks that Support tend to ask customers when there is a potential fault.}}
{{AAMenu|img=menu-spanner.svg|link=:Category:Line Settings|title=Line Settings|text=Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
}}
</div>
{| class="wikitable"
|}
[[Category:Faults]]
|
edits