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Status Tests: Difference between revisions
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clean up, typos fixed: ie, → i.e.,, etc) → etc.), 854Kb/s → 854Kbit/s (2), 854Kbit/s → 854kbit/s (2)
(Created page with " ==BT Sync Status Test== *Available on BT ADSL lines This will report back the current sync status of the line, including error counts. This is non-intrusive and should not ca...") |
m (clean up, typos fixed: ie, → i.e.,, etc) → etc.), 854Kb/s → 854Kbit/s (2), 854Kbit/s → 854kbit/s (2)) |
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__FORCETOC__
==Overview==
These tests will show the sync status of the line and as well as some other details such as errors etc. They may also state if a fault has been identified.
==BT Sync Status Test==▼
*Available on BT ADSL lines▼
See below for details on running Status Tests on BT ADSL, BT FTTC and TalkTalk ADSL lines...
▲==BT ADSL Sync Status Test==
{{CPbox|#Click on the line you want to run the test on
#Click on the Status Test button}}
===Availability===
This will report back the current sync status of the line, including error counts. This is non-intrusive and should not cause the line to drop.
===Example output
<pre>
Up Sync=854kbit/s LoopLoss=22.6 dB SNR=17.5 dB ErrSec=0 HECErr=0 Cells=1677609▼
▲
This shows the line is In Sync, with a Up sync of 854Kb/s, and down od 6.551Kb/s▼
</pre>
▲This shows the line is '''In Sync''', with
<pre>
BT Test xDSL Status Check:Pass OK.pass OK. Circuit In Sync
BRAS=5000Kb/s FTR=6374Kb/s MSR=7968Kb/s ServOpt=1 I/L=A
Up Sync=448Kb/s LoopLoss=21dB SNR=24dB HIGH ErrSec=0 HECErr=0 Cells=928584990
Down Sync=6144Kb/s FTB LoopLoss=33dB SNR=10dB ErrSec=0 HECErr=0 Cells=-1335203176
</pre>
This one shows that the line has a '''FTB''' - Fault Threshold Breach - i.e., the Down Sync ('''6,144''') is less than the Fault Threshold Rate ('''6,374'''). The line speed is below what it should be and would need looking in to. See: [[:Category:Slow ADSL]]
==BT FTTC End to End Test==
{{CPbox|#Click on the line you want to run the test on
#Click on the E2E Test button}}
===Availability===
Available on BT FTTC/FTTP lines.
This will run FTTC/FTTP specific tests and will suggest if it finds a fault or not.
===Example result===
No fault found: (but gives further information about the connection, including sync speed etc.):
<pre>
BT Test E2E Access Test/DCN:Inconclusive OR test pass. Unable to find the fault.
Down:40.0 (39.7/39.9/40.0) Up:10.0 (9.9/9.9/9.9)
NA 0.128M-40M Downstream, Interleaving Off - 0.128M-10M Upstream, Interleaving Off.
In Sync Pass:GTC_FTTC_SERVICE_0000 GEA service test completed and no fault found.
</pre>
If the test says...
<pre>
Down:40.0 (//) Up:10.0 (//)
</pre>
...then the line is probably not in sync (no sync figures given).
A fault has been found, but BT are aware already:
<pre>
Fail:ASSOCIATE_1002 Service found to be affected by existing network event. If fault is known to be caused by something other than the existing network event, please submit a trouble report
</pre>
==TalkTalk ADSL Status Tests==
[[File:TTW-tests.png|none|frame|TalkTalk Tests]]
===Get Sync Status===
This will return the current sync status of the line
===Example result===
[[File:TTW-Sync-Result.png|border]]
OperStatus:
This is the Operational Status of the Port in the exchange.
*Activating - Line not in sync. This does not mean a modem/router is plugged in, it just means it's waiting for a modem to sync up
*UP - Line is in sync
==TalkTalk Historical Status Tests==
The 'Get Line Data' will retrieve a history of the line, up to 7 days at most.
===Example result===
[[File:TT-tests-GetLineData.png|none|frame|An example of the historical data returned]]
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