Category:FTTP Faults: Difference between revisions

Revision as of 19:34, 13 April 2022

(Newer) Openreach single port ONT

We have a page about the lights and their meaning on the Openreach ONT: Openreach_FTTP_ONT

Check the Openreach ONT:-
- the PON (Passive Optical Network) light should be on - if not, try a power cycle of the ONT and get in touch.
- the LOS (Loss of service) light should be off - if not, try a power cycle of the ONT and get in touch.
- the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable

Check/swap the cable between the Openreach ONT and your router - ensure it's a 8-wire CAT5 or CAT6 cable - not one with 4 wires as these will rin at 100M and not 1G
Use our speed test to check up and download speeds: https://speedtest.aa.net.uk
Try a power cycle of the ONT and get in touch.

This category has only the following subcategory.

The following 7 pages are in this category, out of 7 total.

@@ Line 7: / Line 7: @@
 == No connection ==
 * Check the Openreach ONT:-
-** the LOS light should be green - if not, try a power cycle of the ONT and get in touch.
+** the PON (Passive Optical Network) light should be on - if not, try a power cycle of the ONT and get in touch.
+** the LOS (Loss of service) light should be off - if not, try a power cycle of the ONT and get in touch.
 ** the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable